Frequent question: Who do I report an airline to?

Where can I raise a complaint against an airline?

Click here http://www.consumerhelpline.gov.in for registering complaints regarding issues relating to airlines sector. The Directorate General of Civil Aviation (DGCA) is the regulatory body in the field of Civil Aviation, primarily dealing with safety issues.

Who oversees the airline industry?

The Federal Aviation Administration (FAA) is the largest transportation agency of the U.S. government and regulates all aspects of civil aviation in the country as well as over surrounding international waters.

Does filing a complaint with the FTC do anything?

The FTC cannot resolve individual complaints, but it can provide information about what steps to take. The FTC says that complaints can help it and its law enforcement partners detect patterns of fraud and abuse, which may lead to investigations and stopping unfair business practices.

How do I escalate an airline complaint?

Grievance Redressal Mechanism

You must contact the customer care of your airline through the toll-free number provided on their website. You can also drop an email stating your issue along with relevant details and documents. Resolver can assist you with escalating your issue for free.

IT IS INTERESTING:  Why do you want to be a flight attendant for Delta?

How do I file a consumer complaint online?

Alternatively, you can also register a consumer complaint online through the following steps.

  1. Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in). …
  2. Registration. To lodge a complaint, the consumer has to first register on the site. …
  3. Process. …
  4. Status. …
  5. Points to note.

Who is responsible for regulating air commerce?

On this day in 1926, Congress passed the Air Commerce Act, placing in federal hands responsibility for fostering air commerce, establishing new airways, improving aids to navigation, and making and enforcing flight safety rules.

What type of lawyer do I need to sue an airline?

Suing an airline is a complex process that requires the assistance of a highly skilled personal injury lawyer. If other people suffered damages in the same or similar incident with the same airline, you may be able to initiate or join a class action lawsuit.

How do I report a low flying aircraft?

During regular duty hours (7:30 a.m. – 4:0O p.m., Eastern Time, Monday through Friday), telephone (202) 267-3481. If you’re interested, shown below is Title ·14, ·Code of Federal Regulations, Section 91.119 of the General Operating and Flight Rules which specifically prohibits low-flying aircraft.

Who should you first contact with a consumer complaint?

Step 1 – Contact the seller or service provider

As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem.

Does the FTC actually do anything?

The FTC protects consumers by stopping unfair, deceptive or fraudulent practices in the marketplace. We conduct investigations, sue companies and people that violate the law, develop rules to ensure a vibrant marketplace, and educate consumers and businesses about their rights and responsibilities.

IT IS INTERESTING:  How do you fly a plane in an emergency situation?

What happens when you report something to the FTC?

Your report is shared with more than 3,000 law enforcers. We can’t resolve your individual report, but we use reports to investigate and bring cases against fraud, scams, and bad business practices.

How do I contact an aviation minister?

Ministry of Civil Aviation

  1. Address: Rajiv Gandhi Bhawan 110003, Block B, Safdarjung Airport Area, New Delhi.
  2. Phone No: 011 24610364, 011 24610378.
  3. Fax:
  4. Email:
  5. Social Media:
  6. Website: http://civilaviation.gov.in.

Can I sue the airline?

U.S. law and U.S. Department of Transportation (DOT) regulations exempt airlines from lawsuits by passengers in most circumstances. You may be able to sue in small claims court, but in most cases you can resolve the problem by working directly with the airline or filing a complaint with the DOT.